{"id":87,"date":"2007-03-09T03:42:00","date_gmt":"2007-03-09T03:42:00","guid":{"rendered":"https:\/\/indianaviationnews.net\/avicareers\/?p=87"},"modified":"2007-03-09T03:42:00","modified_gmt":"2007-03-09T03:42:00","slug":"american-airlines-to-shift-call-center-operations-to-india","status":"publish","type":"post","link":"https:\/\/www.indianaviationnews.net\/careers\/2007\/03\/american-airlines-to-shift-call-center-operations-to-india.html","title":{"rendered":"American Airlines to shift Call Center operations to India"},"content":{"rendered":"<p><span style=\"color: rgb(153, 0, 0);\">New Delhi:<\/span> <a href=\"http:\/\/www.aa.com\/index_us.jhtml\">American Airlines <\/a>on Thursday said it will shift its Asia Pacific Call Center operations to India from Australia.<br \/>The company has also entered into an agreement with Bird Information Systems, a provider of automated aviation and travel related software solutions, to provide Call Centre services to its customers in India and Asia Pacific region, an American Airlines statement said here.<br \/>Under the contract, BIS would handle its customers request related to travel bookings, reservation, fares and ticketing, including e-tickets, among others, it said.<br \/>While the outsourced city ticket office operations for the company is carried out in Delhi, Mumbai, Chennai and Bangalore, the Call Center operations run from Delhi, it said.<br \/><span style=\"color: rgb(153, 0, 0);\">08\/03\/07 Zee News<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>New Delhi: American Airlines on Thursday said it will shift its Asia Pacific Call Center operations to India from Australia.The<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-87","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.indianaviationnews.net\/careers\/wp-json\/wp\/v2\/posts\/87","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.indianaviationnews.net\/careers\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.indianaviationnews.net\/careers\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.indianaviationnews.net\/careers\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.indianaviationnews.net\/careers\/wp-json\/wp\/v2\/comments?post=87"}],"version-history":[{"count":0,"href":"https:\/\/www.indianaviationnews.net\/careers\/wp-json\/wp\/v2\/posts\/87\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.indianaviationnews.net\/careers\/wp-json\/wp\/v2\/media?parent=87"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.indianaviationnews.net\/careers\/wp-json\/wp\/v2\/categories?post=87"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.indianaviationnews.net\/careers\/wp-json\/wp\/v2\/tags?post=87"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}